WORST EXPERIENCE EVER!
If I could give less than 1 star,
I would give it to Busy Bees including their manager , especially Mr. Amr and the management.
I paid AED 3,312.75 for 3 cleaning visits to my villa in Jumeirah Golf Estates, and not a single service was completed as agreed!
1st visit – AED 1,443.75: Garage, exterior glass, and outdoor furniture were left unfinished. Even their own team confirmed the incomplete work and need to complete second day no one showed,and glass was full marked and not cleaned.
2nd visit – AED 1,207.50: The team arrived approximately 90 minutes late and left without completing the garden and the assigned work
3rd visit – AED 661.50: Booked for guest check-in preparation, but the team left without completing the outdoor cleaning or bed-making.
Mr. Amr personally visited the villa with Mr Shrif and witnessed the issues. Despite repeated phone calls to mr Amr , WhatsApp messages, videos, payment receipts, and confirmation from his own staff, he repeatedly promised to call back but never followed through. No proper rectification was arranged.
I paid in full for 3 incomplete services and was left chasing management for work I had already paid for.
Worst company ever, especially its management! A complete lack of accountability and professionalism. I will be filing a formal complaint with Dubai Consumer Protection (Consumer Rights), supported by my documented evidence.
I absolutely do not recommend Busy Bees. Anyone considering their services should proceed with extreme caution, confirm everything in writing, and carefully verify that all agreed work has been completed before making payment absolutely disappeared
