Your relationship is important to us. We understand that sometimes an unavoidable situation may force you to cancel or reschedule a booking. This is completely normal and allowed. When you book a service with us, we have to allocate resources and time and may even have to turn away other potential clients. This is why we require you to notify our team within the specified time period so that we can make the necessary arrangements. For a smooth cancellation and refund experience, we have prepared the following policies:
Instead of cancelling an appointment, you can request to reschedule it for a later date or time, if possible or available. Here are the terms for rescheduling:
